Product Quality Guarantee

At Site Work Tools, we stand firmly behind the quality of every product we offer. Your satisfaction is our top priority, which is why all items include a manufacturer’s warranty. For details about specific coverage, please reach out to our support team.

What to Do If Your Item Arrives Damaged

Please examine the packaging when your order is delivered. If you notice any damage—whether to the box or the product itself—make a note on the delivery receipt. If you cannot inspect the package at the time of delivery but suspect it may be damaged, write “suspect damage” on the receipt.

If your item does arrive damaged, send photos directly to support@siteworktools.com, and we will arrange a replacement or refund promptly—usually within one business day.

Your tools and equipment should arrive ready to perform, and we’re here to ensure that happens.